FAQs 2018-07-19T10:28:27+08:00

1. Q: Are you manufacturer or trading company?
A: Both of them, and we have two factories, one for bag factory, another for the bag metal accessory factory.

2. What is your MOQ?
A: Small orders are welcome, even less than 50 pieces per each style

3. Q: Are you able to customize the bag with design or logo?
A: Yes, OEM&ODM is available.

4. Q: What information should be let us know if you want to get a quotation?
a) The size of products length, width, height.
b) Main material and lining, bag construction/shape
c) The printing logo size/color
d) The quantity
e) If it is possible, please also provide with picture or design artwork for checking sample will be best for clarifying,
If no,we will recommend similar reference products with details for your kindly reference.

5. Q: How soon can I get the Hiking&Camping Backpack after payment? and how about the mass production?
A: Usually , 3-7 days for samples making, then by DHL,it takes 3-5 days
B: The lead-time of the mass production will be depend on quantities, within 20-35 days after approved.

6. Q: How much will the transportation freight be?
A: The transportation freight depends on the weight & packing size and your area.

7. Q: How could you ensure the excellent quality?
A: We have professional QC to check all the products before delivering.

8. Q: How do you ship the finished products (samples or mass production)?
By sea:15-35 days
By air: 3-5 days
By couriers:TNT,DHL,FEDEX,UPS,etc.2-4 days

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